Privacy Policy
Last updated: 9/3/2025
1. Information We Collect
Account Information: When you create an account, we collect your name, email address, phone number, and user type (homeowner or business).
Business Information: For business accounts, we collect business name, license information, insurance details, service areas, and business descriptions.
Project Information: Homeowners provide project details, photos, location information, and budget ranges when requesting quotes.
Usage Data: We automatically collect information about how you use our platform, including pages visited and actions taken.
2. How We Use Your Information
We use your information to:
- Provide and improve our platform services
- Connect homeowners with relevant contractors
- Verify business credentials and maintain platform quality
- Send important service communications
- Analyze platform usage to improve user experience
- Detect and prevent fraudulent activity
3. Information Sharing
Lead Sharing: When businesses purchase leads, they receive homeowner contact information and project details as necessary to provide quotes.
Public Profiles: Business profiles and reviews are publicly visible to help homeowners make informed decisions.
Legal Requirements: We may disclose information when required by law or to protect our users and platform.
Service Providers: We work with trusted third parties for payment processing, email delivery, and other essential services.
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication measures
- Secure payment processing through Stripe
5. Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data
- Object to certain data processing activities
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.
7. Third-Party Services
Our platform integrates with third-party services including:
- Stripe: For secure payment processing
- Supabase: For database and authentication services
- Google Maps: For location services and mapping
- Email Services: For transactional and notification emails
These services have their own privacy policies that govern their use of your information.
8. Children's Privacy
Our platform is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
9. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legal compliance, dispute resolution, and platform safety even after account deletion.
10. International Users
If you are accessing our platform from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located.
11. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify users of any material changes via email or platform notification. Your continued use of the platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@putnamcountyhomeservices.com
Phone: (555) 123-4567
Address: 123 Main Street, San Francisco, CA 94102